Privacy Policy

  1. What does Openvest do with your personal information?

    Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

    The types of personal information we collect, and share depend on whether you are a visitor to our website or a client and, if a client, the product or service you have with us. Information we collect from clients includes, among other information:

    • Full legal name, date of birth and social security number

    • Information about your financial status

    • Account balance, assets, and transaction history

    When you are no longer our client, we continue to retain and share your information as described in this notice below.

    All financial companies need to share clients’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their clients’ personal information; the reasons Openvest chooses to share; and whether you can limit this sharing.

  2. How does Openvest use and share your personal information?

    Openvest shares for everyday business purposes. Such as to verify your identity, process your transactions, maintain your account(s), respond to court orders and legal investigations or regulatory requests, or report to credit bureaus.

    For our marketing purposes. To offer our products and services to you.

    For joint marketing with other financial companies. For our affiliates’ everyday business purposes. Information about your transactions and experiences.

    For our affiliates’ everyday business purposes. Information about your creditworthiness.

    For non-affiliates to market to you.

  3. Who we are

    Openvest LLC, including affiliates entities, is providing this notice.

  4. What we do

    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These physical and electronic safeguards are described in further detail below and include but are not limited to encrypting data, restricting access to sensitive information solely to employees who need to use that information for a business purpose, and entering into contractual agreements that are intended to protect the confidentiality of any client information shared with thirdparties.

    We collect your personal information, for example, when you:

    • Open an account

    • Input your financial information in our platform

    • Make a deposit, withdrawal or transfer

    We may also collect your personal information from other companies. For example, if you elect to link an external account to your Openvest account, we also collect personal information from your linked account.

    Federal law gives you the right to limit only:

    • sharing for affiliates’ everyday business purposes—information about your creditworthiness

    • affiliates from using your information to market to you

    • sharing for nonaffiliates to market to you

    You should be aware that Openvest does not collect or share information for these purposes

    State laws and individual companies may give you additional rights to limit sharing. See below for more information if you are a resident of California or Vermont.

  5. Key definitions

    Affiliates- Companies related by common ownership or control.

    Joint Marketing- A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  6. Information We Collect and Why

    To provide a high-quality service, Openvest collects various types of information when you visit the website or mobile app, sign-up as a customer, or otherwise engage with Openves

    • Visitor Information

      We collect various types of anonymous information about visitors to Openvest, such as device-related information (including browser type and IP address) and server log information (including the date and time of day of your visit, average time spent on the Openvest site, browsing activity, and any site that referred you to Openvest). We also collect information that you input into our website, such as your name or email address when you begin the account application process or comment on the Openvest blog. We use this information to better understand our visitors and our business, facilitate site navigation, provide the services or information you request, and enhance the Openvest service. To the extent you enter identifying information as part of the account application process, we are required by law to store that information to comply with federal regulations.

    • Customer Information

      When you choose to create an account with Openvest, we will also collect certain personal information, including your full legal name, email address, permanent address, date of birth, social security number and information about financial status. We are required by law to collect and store this information to provide you with financial services. If you do not wish to provide this information, you cannot become an Openvest customer.



      Openvest offers account linking and aggregation services through Plaid Inc. ("Plaid"). By using account linking and aggregation services, you acknowledge and agree that the terms of Plaid's Privacy Policy (currently located at https://plaid.com/legal/#end-user-privacy-policy) will govern Plaid's use of such information, and you expressly agree to the terms and conditions of Plaid's Privacy Policy. Further, you



      expressly grant Plaid the right, power, and authority to access and transmit your information as reasonably necessary for Plaid to provide these services to you. Openvest will collect information about the transactions associated with, and the cash flows into and out of, accounts linked through Plaid.



      If you initiate a screenshare with Openvest’s customer support team, you acknowledge and agree that the screenshare provider may collect certain information about your location, as well as the timing and your use of its services, in accordance with its privacy policy.

    • Participant Information

      When a company creates an account with Openvest, we will collect information on both the company and its employees as plan participants, including but not limited to, the company’s name, the company’s employer identification number, details about the company’s existing retirement plans, an email address of the company’s contact person and other relevant plan information. We will also collect certain personal and financial information about the plan participants, including, but not limited to, names, social security numbers, dates of birth, annual incomes, addresses, length of service with the company, gender, marital status, dates of hire, email addresses and other contact information, occupation, industry, personal interests, bank account balance, salary information, contribution rates and tax bracket.

    • Other Ways We Collect Information

      Apart from through the account opening process and from visitors to the site, we may collect various other types of personal information if you or a friend engages with Openvest. We collect your email address as part of our customer referral service or if you subscribe to the Openvest blog. We may also collect personal information if you enter it into our live chat program or contact us or otherwise give it to us (e.g., in an email, phone call, or live chat with a member of our customer support team). Further, we may collect information regarding your browsing activity when you visit Openvest’s websites and actions you take within your Openvest account while logged into your Openvest account.

    • Cookies and Pixels

      Cookies are small pieces of data that are stored on your computer, mobile phone or any other device used to access the internet. Pixels are small code blocks on a website that allow for another server to measure viewing of a webpage and often are used in connection with cookies.



      We use these technologies to customize Openvest and improve your experience with the site. Cookies store anonymous information, such as whether you viewed the site from your mobile device. We may store some personal information in a cookie and/or pixel, such as the site that you visited immediately prior to visiting Openvest and relevant financial information that allows us to enhance your user experience and for marketing purposes. Additionally, we may use a cookie and/or pixel that only stores anonymous information to track visitors across websites or devices to better customize our marketing and advertising campaigns. We may also offer certain tools from third-party service providers that may use cookies and/or pixels.



      Cookies, pixels, and similar technologies are not required for site functionality. You are not required to accept any cookies or pixels to use this site. However, refusing to accept cookies or pixels will make the use of Openvest more cumbersome and less accessible.

  7. How We Use Your Personal Information

    Openvest uses your personal information to provide financial offerings and other services; enhance your customer experience; improve our products and features; provide customer support; open, operate, and maintain your account in accordance with US law; investigate and understand how Openvest is used; monitor and protect the security and integrity of Openvest; and better market and advertise Openvest’s services. If you link external accounts to your Openvest account, we may use transactional data from those accounts to provide you with financial advice or to recommend additional Openvest products and services to you. You understand and agree that Openvest will compare your identifying information with government-provided lists of suspected terrorists.



    As part of this process, we may from time to time include, compile, or aggregate some of your personal information in certain data analysis, reports, or other interpretations of investment trends for both internal and external purposes. When including, compiling, or aggregating personal information for such purposes, we make sure that the information is anonymized such that it is not identifiable to any particular customer.



    Additionally, we, or our service providers, may use your personal information to contact you regarding Openvest's services, resources, or emails that we think may be of interest to you. Please note that if you hold an account with Openvest, you cannot opt-out of certain communications related to the administration of your account, including communications related to billing, statement and trade confirmation delivery or certain regulatory matters.

  8. How We Share Your Information

    We do not sell, rent, or trade your personal information with any third parties other than with your consent or as required by law.



    To provide financial services and in connection with our everyday business purposes and activities, we may share your personal information with third parties who perform services on our behalf. Examples of these third parties and services include consumer identification verification services, public accounting firms and other professional firms, and certain other vendors and service providers who perform marketing, advertising, research, and analytics services on our behalf. We have entered into agreements that require that these third parties keep this information confidential. We may also disclose your information to other third-party financial institutions, e.g., if you ask to transfer assets from Openvest to such financial institutions.



    We may also disclose personal information in response to service of legal process, such as a court order, summons, or subpoena, or as permitted or required by law when we reasonably believe it is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud (including identity theft), frontrunning or scalping, situations involving potential threats to the physical safety of any person, or suspected violations of our Terms of Service or customer agreements. We also may disclose information about you if necessary, to determine your eligibility to recover compensation in connection with class action lawsuits.



    Furthermore, we may disclose personal information in specific other cases with your consent.As disclosed above, we may use certain vendors and service providers who perform marketing, advertising, research, and analytics services on our behalf.



    These include platforms that monitor and provide analytics on our systems, applications that support automated emails for marketing efforts, applications that allow us to build personalized social media campaigns, and tools to record customer communication and interaction history. We may use these service providers to comply with regulatory requirements, provide financial services, enhance your customer experience, improve our products and features, and provide customer support. These vendors and service providers with whom we share your personal information are bound by agreements with us to keep your personal information confidential and we never rent or sell your information to anyone.



    We use reasonable efforts to limit the sharing of personally identifiable information with vendors and service providers when it is not reasonably required for the service and share anonymized information in lieu of personal information when it is practicable. Certain experiences on Openvest's website and applications may entail engaging directly with third-party service providers. In such situations, you will be presented with terms and conditions that apply to the use of that service, which may include authorizing such service providers to use anonymized data from your engagement to improve their own products or services. For more information about anonymized information, see details below.

  9. Opt-out Information.

    Note that you cannot opt-out of administrative communications, such as emails that contain account statements, notify you regarding changes to your account or contain updates to our terms and conditions

  10. How to Request Deletion of the Personal Information We Collect

    Openvest allows you to close your Openvest account. Please note that we retain information on deleted accounts as required for legal, regulatory, and security purposes.

  11. How Your Personal Information is Protected

    Openvest works diligently to protect your personal information. We employ several physical and electronic safeguards to keep your information safe. We use the strongest available browser encryption, store all our data on servers in secure facilities and implement systematic processes and procedures for securing and storing data. We limit access to your personal and financial information to only those employees with authorized access who need to know the information to perform their jobs, and we require third parties who perform services for Openvest to agree to keep your information confidential.



    Furthermore, if you choose to close your account or your account is terminated with us, we will continue to adhere to the privacy policies and practices outlined here. If you maintain an Openvest account that you access through our website or mobile apps, you are responsible for protecting and maintaining the confidentiality of your account and password and restricting access to your computer.

  12. How You Can Access or Change Your Personal Information

    Once you have registered with Openvest, you can access your profile, review the information that is stored, and revise the information. If you have any problems, you may also contact us at support@openvest.co Due to US regulatory requirements, we do not delete residual copies of outdated information and must preserve all customer data for a minimum of three years.

  13. Anonymized Information

    We may share anonymized information that is summarized or derived from information you provide to us. Anonymous information is information that does not include any personally identifiable information. From time to time, Openvest performs analysis on investing related topics using anonymized and/or summarized insights from customers. Such research reports, blog posts or findings may be shared with external publishers or published by us on financial topics of interest.

  14. Other Important Information
    • Former Customers

      If you are a former customer, these policies also apply to you; we treat your information with the same care as we do information about current customers. We preserve former customer data to comply with regulatory obligations.

    • How We Respond to Do Not Track Signals

      Online tracking is the collection of data about an individual’s Internet activity used to deliver targeted advertisements and for other purposes. Customers using certain modern browsers have the ability to activate a “Do Not Track” signal. Openvest does not currently respond to the “Do Not Track” signal.

    • How You Accept This Policy

      By using and continuing to use the Openvest websites, mobile apps and/or services, or otherwise providing us with personal information (such as an email address) you agree to the terms and conditions of this privacy policy and any updates thereto.

  15. Your Rights as a California Resident

    Detailed information about your rights as a California resident, including under the California Consumer Privacy Act is available in our California Privacy Notice.

  16. Your Rights as a Vermont Resident

    We do not share nonpublic personal financial information we collect about Vermont residents to nonaffiliated third parties except for our everyday business purposes or as otherwise permitted by law. If you wish to revoke any authorization to share your nonpublic personal financial information, which you have provided to us by entering into our Customer Agreement, please contact us at support@openvest.co.



    Please note, however, that we will not be able to provide you with services through Openvest without the ability to share this financial information.

  17. International Visitors

    If you are an international visitor, you should note that by providing your personal information, you are:

    • permitting the transfer of your personal information to the United States which may not have the same data protection laws as the country in which you reside
    • permitting the use of your personal information in accordance with this privacy policy.